2.10       "Time killers" and reducing their effect.

2.10.1       What are time killers?
2.10.2       Coping with unexpected visitors
2.10.3       Saving time in calls
2.10.4       Personal work organization
2.10.5       Cases when you are entitled to say "no".
2.10.6       Improving the way you use your time.
2.10.7       Delaying the completion of a task (procrastination)