2.10.5       Cases when you are entitled to say "no".
 

• When answering unreasonable requests
  • A request is unreasonable provided it:
    • Is beyond your job responsibilities.
    • Interferes with your personal life.
    • Demands too much your free time.
    • Demands words or activities that contradict your moral values, opinions or principles.
    • You simply do not want to honor it.

• When a task is not very important (if compared with the current job).
  • Cases when your subordinate or colleague asks you to do it.
  • Cases when your boss asks you to do it.

     You lack knowledge or skills to do the job.

• You are excited or angry.
• The task is a responsibility of another person.
• It is not necessary to perform this task.